Michael Del Chiaro Senior Vice President Why Distributors Buy From Ward/Kraft Our CSRs and Sales Representatives receive calls and letters daily from distributors throughout the nation expressing their happiness with Ward/Kraft's unparalleled service, relationships, products, features, and solutions. Following you will find a letter answering "Why buy from Ward/Kraft?"

Dear Ward/Kraft,

I want to thank everyone at Ward/Kraft for the endless time and energy spent on our application. We have been working on this for over 2 years, and it has now paid off.

Your willingness to take the extra step and provide a Lexmark laser printer sealed the deal. You guys came up with the printer, set the settings and told the client what to trouble shoot and now everything appears to be working fine. Great job and THANKS!

The entire staff and Ward/Kraft is a pleasure to work with, and you'll continue to get my support for many years to come.

Thanks,

Todd Boggess
Quality Resource Group Inc