Michael Del Chiaro Sr VP, Sales & Marketing Why Distributors Buy From Ward/Kraft Our CSRs and Sales Representatives receive calls and letters daily from distributors throughout the nation expressing their happiness with Ward/Kraft's unparalleled service, relationships, products, features, and solutions. Following you will find a letter answering "Why buy from Ward/Kraft?"

Dear Ward/Kraft Family,

I just wanted to let you know how much Carrie Hoesli has helped me over the last few stressful weeks! We've been very busy working to keep an account. This account has very high potential, very high visibility within our company, and is mostly buyout. Carrie has been so helpful in coordinating the samples and getting the quotes back to me quickly!

Her helpfulness has not only saved me on this project, but in my daily requests as well. Just yesterday, she followed up on an order she had worked directly with the salesperson on and knew it was a hot order. Due to her diligence we discovered the salesperson inadvertently sent the order to the wrong email box . This is only one example. I am always telling others how knowledgeable the employees at Ward/Kraft are. Carrie isn't the only one, everyone I work with there is great, but Carrie really takes care of my requests...I don't worry about them...I'm confident they are being worked on and confident of the accuracy.

Thanks again! You guys are Awesome!

Cindy Ward
NCR Systemedia